Q. Where can I get the Windows Media Player?
A. Download the free Windows Media Player from
http://www.microsoft.com/windows/windowsmedia/.

Q. Where can I get the Real Player?
A. Download the free RealPlayer 8 Basic from
http://www.real.com/player/.

Q. Where can I get the QuickTime Player?
A. Download the free QuickTime Player from
http://www.apple.com/quicktime/.

Q. The video starts to play, then stops. What's wrong?
A. You may need more recent versions of the players.
The Yahoo! Broadcast site has a helper which will check your system and recommend the correct players for your computer and operating system.
Scroll down to the section How the Yahoo! Broadcast Media Helper Works. From there, click on the link: Launch Yahoo! Broadcast.

Q. What is streaming video?
A. A streaming file begins playing as the file downloads to your computer. Video files are very large and take a long time to download. You don't have to wait for the entire file to load to see and hear the video.

Q. Symposium XXII Video Archives offers 28.8K and 56K files, but I have a cable modem. Will the 56K file option work for me?
A. Yes, the 56K file will work for computers with faster connections such as ISDN lines, DSL, cable modems, and T1's.

Q. Why does the video sometimes look jerky?
A. Digital video files are huge. The video and the audio compete for attention during the transfer over your Internet connection. Most of the time we assign the audio priority so you don't miss the words. If the network is congested, the video has to wait. Think of it as visual audio!

Q. I have another question. Will you answer it?
A. If you send email to jennie@izzy.net, we'll respond. We'll also add new questions and answers to this page.